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Pigasus Software, Inc. have announced that Pfizer Central Research, located in Groton, Connecticut, has purchased the Wings™ Request Management System for their
document delivery and interlibrary loan needs.
The Wings™ Request Management System allows resource sharing communication with many different institutions using many different communication
formats (fax, email, proprietary, etc.). The Wings™ system supports a variety of communications protocols used in the ILL community, including ISO 10160/10161 and ERP (the Extended Request Protocol). In
addition, it can communicate with proprietary systems such as DOCLINE and OCLC.
Candy Bogar Zemon, president of Pigasus Software, Inc., said, “We are very pleased to see our Wings™ software being used in one of the
well-known companies in the pharmaceutical industry. The Wings™ system handles many library request management needs, including the heavy document delivery services provided by many corporate libraries. We are
happy to contribute to the level of service which Pfizer provides its researchers.” Other Pigasus Software customers include the University of California at Los Angeles, Relais International located in Ottawa,
Canada, and the University of Cincinnati Medical Center Libraries.
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