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Voyager in Venzuela 
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Endeavour - S. American and Canadian sales

April 2000

Venezuelian petroleum company chooses Endeavor

DES PLAINES, ILLINOIS, USA May 3, 2000: Endeavor Information Systems announced today PDVSA-INTEVEP (Petróleos de Venezuela, S.A. Instituto Tecnológico Venezolano de Petróleo) has chosen the Voyager integrated library management system. PDVSA-INTEVEP joins Endeavor customers in North America, Australia, Europe and the Middle East, proving Voyager is the choice for academic and research libraries around the globe.

PDVSA-INTEVEP is the coordinating body of RIPPET (PDVSA’s petroleum and petrochemical information network), which provides researchers across Venezuela with oil-related information, covering topics like exploration, production, refining, transport, economics, storage, commercialization and petroleum policy, petrochemicals and coal, patents, standards, trademarks and trends. RIPPET integrates the technical information centers of PDVSA and the Venezuelan Ministry of Energy and Mines. Its 32 centers throughout Venezuela include over 300,000 volumes. More than 10,000 researchers utilize the collections, which are also open for research by Venezuela’s university community. RIPPET guarantees the entry of technical documentation in a single corporate database and its later retrieval by the user, regardless of geographical location within the corporation.

Contacts

Penny Emke
Marketing Writer
Endeavor Information Systems
(847) 296-2200
emke@endinfosys.com
www.endinfosys.com

Carmen Torres, coordinator of the PDVSA-INTEVEP implementation project, explained when weighing new systems, the staff evaluated products based on functionality, price and training, with hundreds of smaller criteria in each of those categories. Voyager always topped the other vendors in each of those categories, Torres said. PDVSA-INTEVEP also considered the speed of Voyager implementation, the research-focused design of the Voyager system, and the Windows and Web based environment of Voyager.

"Coming from a system like NOTIS, this is a big change. Because of the client/server environment, our users can print their own reports from their desktops" explained Torres. "Our staff is familiar with a Windows and Web based environment, which will make Voyager easier to use than our previous system. They are familiar with this kind of Windows and Web integration from other applications and resources used by our institution. It will be very easy for them to use a system like Voyager."

"Our first goal is to have the system in production in all of the different sites across the country," Torres continued. "Later on, we will explore other products we can implement with Voyager, like ImageServer, which could provide full text online for all of the technical documents available and also highlight our collection of maps. For the oil industry, topographic and seismic maps are very important--this would be an ideal way to provide access to that information."

"On a whole, the people related to the system at the research center are very optimistic and excited to have Voyager," Torres commented. "Having a system this advanced in Venezuela will be like a showcase to display for other institutions."

"We are happy to expand the worldwide focus of Voyager and work with PDVSA-INTEVEP to provide true access to information," said Jane Burke, Endeavor’s President and CEO. "Voyager’s multidimensional search capabilities are essential for the extremely technical nature of the scientific research conducted at the PDVSA-INTEVEP research sites."

Queen’s University, Ontario, Canada

Queen's University Libraries have signed a contract with Endeavor Information Systems to purchase its Voyager information management system. "This is an important milestone in achieving the Libraries' goal to maintain current high standards of service and productivity and to maximize the potential of developing digital library initiatives", explains Paul Wiens, University Librarian. "A broad and intensive search of the market has indicated that Voyager offers the flexibility and range of functions that will provide the Libraries with the best opportunity to integrate our traditional book collections with our expanding electronic resources. We are excited by the enhanced services, including a completely new web-based on-line catalogue, that we will be able to offer current and future library users."

Contacts

Paul Wiens
University Librarian
Queen's University at Kingston (Ont.)
Tel: +1-(613) 533-6893
Email: wiensp@post.queensu.ca

This decision has been the culmination of an extensive consultative and investigative process involving staff at all levels, as well as library users. Thanks to the hard work and support of many people throughout the Library and the University, the Libraries will be acquiring and installing the necessary hardware and software with an implementation target of mid-December 2000.

Queen's University Libraries has been using the NOTIS library management system (LMS) since May 1988. In its heyday, NOTIS served the Libraries and its patrons well but, with the advent of the Web and a client-centered graphical computing environment, the limitations of this legacy system have become an insurmountable barrier to enabling information delivery to the scholar's desktop. Queen's University needs an integrated library system designed for the 21st century.

The Voyager system best matches the Libraries' requirements for a new, integrated system designed to meet current international standards and protocols, to take full advantage of today's opportunities for system interoperability, to keep pace with changing technologies, and to meet the changing needs of our academic and research library patrons.